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How are other types of businesses in the community now competing with restaurants?
Question 1. 1. TCO 6. How does the globalization issue affect the role of the meeting planner? (Points : 4)
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Question 2. 2. TCO 6. Discuss the impact the National School Lunch Act of 1946 had on managed services in the elementary and secondary schools. How are school
cafeteria menus evolving along healthier lines, today? (Points : 4)
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Question 3. 3. TCO 6. What are the primary challenges involved in a health care food service facility? (Points : 4)
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Question 4. 4. TCO 6. How are other types of businesses in the community now competing with restaurants? (Points : 4)
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Question 5. 5. TCO 6. Discuss the primary duties of the Restaurant Manager. Why is this position so critical? (Points : 4)
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Question 6. 6. TCO 1. Describe and explain four major segments of the Hospitality Industry in clear language with concrete examples. (Points : 4)
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Question 7. 7. TCO 1. Explain what other kinds of institutions or establishments does the hospitality industry include besides hotels and restaurants? (Points : 4)
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Question 8. 8. TCO 10. Where have the most recent security technology changes taken place in hotels? (Points : 5)
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Question 9. 9. TCO 7. Describe the controversy surrounding gaming. (Points : 5)
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Question 10. 10. TCO 7. Select three of the main gaming entertainment projects and outline their general background and special offerings. (Points : 5)
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Question 11. 11. TCO 7. Besides gambling, what advantages does Las Vegas offer? (Points : 5)
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Question 12. 12. TCO 2,3. Explain three key roles of the hospitality manager. Select an example from any segment of the hospitality industry in your answer. (Points : 6)
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Question 13. 13. TCO 7. Explain the importance of forecasting. What are the pros and cons of relying solely on past performance to predict future performance? (Points :
10)
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Question 14. 14. TCO 7. In detail compare a country club to a city club. (Points : 10)
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Question 15. 15. TCO 1. You are a food service manager for a national restaurant. List the moments of truth your customers will encounter from the time they arrive at
your restaurant to the time they leave your restaurant. (Points : 6)
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DeVry HOSP310 Final Exam (Proficiency Exams) 2016
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10/10/2017 DeVry HOSP310 Final Exam (Proficiency Exams) 2016 – SKU 132933
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Question 1. 1. TCO 4. Design a one day activity list for children at an all-inclusive spa retreat. The idea is to provide activities between traditional meal periods so that the
childrens parents can also purchase other spa activities and be child-free for periods during the day. Keep in mind all of the basic safety and supervision guidelines
accorded to under aged guests in a spa-hotel setting. (Points : 10)
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Question 2. 2. TCO 3. Design a two day, all inclusive Spa-Wellness Packages for a couple, Include the hotel room ambience, spa facilities, and services contained in a
complete package. The theme is Valentine’s Day! (Points : 10)
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Question 3. 3. TCO 10. Studies have shown a direct correlation between recreation and leisure to wellness. Do you agree with this assertion? Justify your answer.
(Points : 10)
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1. TCO 1. Given today’s economy, is vertical integration a smart financial move? Justify your answer. (Points : 10)
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Question 2. 2. TCO 4. Make an argument that the night auditor and the housekeeper are the backbone of hotel operations. (Points : 10)
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Question 3. 3. TCO 4. Outline the pros and cons of hotel bars, room service and a concierge? Are these services always cost effective? (Points : 10)
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Question 4. 4. TCO 4. Explain the significance of the following ratios: Food cost, Labor cost, Pour/cost percentage. How are they applied in the real world? How do you
think you will use them as a general manager or owner? (Points : 10)
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Question 5. 5. TCO 4. Why is it important to know the benefits of international tourism organizations? List three organizations and indicate what they do that benefits
developing countries? (Points : 10)
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Question 6. 6. TCO 5. Discuss the primary duties of the Director of Food and Beverage. Why is this position so critical in a full-service hotel? (Points : 10)
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Question 7. 7. TCO 5. Explain in detail three types of meeting room seating arraignments list combine the three selected ones and match them with the three types of
events they would best fit those seating arrangements, and why? (Points : 10)
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Question 8. 8. TCO 6. Compare and contrast your ideal weekly work schedule with that of a typical manager in the hospitality field. Where are the main differences and
how does the hospitality industry justify the differences. (Points : 10)
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Question 9. 9. TCO 5. Based on the steps in the guest cycle, why are they important and out of all of them which one would you consider the most important and why?
(Points : 10)
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Question 10. 10. TCO 12. Some argue the Internet has diminished the need for travel agents. Others boast the travel agent offers a unique level of personalized service
the Internet lacks. Profile the customer that would utilize a travel agent versus the typical internet consumer. (Points : 10)
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Question 11. 11. TCO 12. List the 5 facets that influence a restaurants menu prices. Which do you think has the greatest impact? Justify your answer. (Points : 10)
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