Question 1 (1500 words)
Write a well presented report for the above outlining the business operation to the Ministry of Public Transportation. Provide any three recommendations that are well substantiated with journal literature and referenced correctly to support this service. (You may use the reasons/justifications above or use your own – that support this service).
Question 2 (500 words)
Provide any two suggestions into improving business service/operation offerings substantiated with current literature. These two items have not been mentioned above. An example could be driver training.
All referencing to be done in APA 6th edition. Only one reference list is required at the end of both questions.
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